The website is provided as is, and use of the site is at your own risk. Neither C. Smith t/a Pikkie Publikasies (“we”, “us”, “our”) , its Directors, Employees, Agents, Service Providers, or Suppliers are responsible for any damages or loss resulting from or relating to and/or the use of any aspect of the site, or products sold from it.
All rights reserved. No part of any products purchased on this website (https://online.woemaboeke.com/) may be reproduced in any form without the written permission of the publisher. Any person who commits any unauthorized act in respect of this publication may be held liable for criminal prosecution and civil claims for damages.
Payment for your purchase may be made via Visa or MasterCard credit cards into the bank account of C. Smith t/a Pikkie Publikasies, the details of which will be provided on request.
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is ZAR (South African Rand).
This website is governed by the laws of South Africa and C. Smith T/A Pikkie Publikasies chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 172 Cornelis Street, Fairland, Randburg, 2195.
Smith t/a Pikkie Publikasies may, in its sole discretion, change this agreement or any part thereof at any time without notice.
The offering on this website is available to South African clients only.
Office: 0860 995 100
E-mail: [email protected]
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
Please carefully check your delivered goods from Woemaboeke immediately on arrival. C. Smith t/a Pikkie Publikasies strives to provide quality products and service to our customers. We believe a happy customer is a loyal customer who will always return. Each order is carefully packed before being dispatched to ensure you are getting a quality product.
If you are unhappy or have a problem with your order, please get in touch with us within 3 days of receiving your order. Incorrectly supplied books or any other return will only be considered for exchange/replacement if C. Smith T/A Pikkie Publikasies is given notification of the problem within 7 working days of receiving the book, and the book is returned in perfect condition. To be eligible for a return/exchange, your item must be in the same condition that you received it – unused and in its original packaging. No refunds on electronic/downloadable products.
To log a return/exchange, you can contact us at [email protected]. If your return is accepted, we will contact you with further instructions. We only accept returns via door-to-door courier at your cost unless otherwise agreed upon. Shipping costs are non-refundable unless otherwise agreed upon.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.
Only regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected].
To return your product, you should mail your product to: 172 Cornelis Street, Fairland, 2030.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at [email protected] for questions related to refunds and returns.
